Patient Resource Center

Totally CPAP

Are you struggling with CPAP? Is your friend or relative sleeping like a baby with CPAP, but you’re still struggling to get one good night’s sleep? …

Positive Airway Pressure Therapies and Hospitalization

Positive Airway Pressure Therapies and Hospitalization in Chronic Obstructive Pulmonary Disease

CPAP machines: Tips for avoiding 10 common problems

Continuous positive airway pressure (CPAP) therapy is a common treatment for obstructive sleep apnea. It includes a small machine that supplies a constant and steady…

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    1. Our customer service phone staff were courteous and polite

    2. Our delivery arrived at your home within the promised time frame

    3. Your order was complete when you received it

    4. Your order was correct when you received it

    5. We were able to supply all of the products/services you needed

    6. You are aware of other products and services we provide

    7. We were able to address any problems, issues or concerns efficiently

    8. You would refer us to your family or friends for medical supplies and medical equipment services

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      1. Customer Service was easily accessible (reasonable hold times)

      2. Ease of placing an order/referral process

      3. Intake staff was knowledgeable, efficient, presented options to consider and questions were appropriate

      4. Our range of services met your needs

      5. Ease of our referral management process (in the event we could not handle your referral and we referred it out to another provider)

      6. The turnaround time from placing the referral to the patient receiving services met your expectations

      7. Quality of care, products and services met your expectations

      8. Restoration Medical is a reliable provider who fulfills its promises and offers timely follow up

      9. Our after hours service responded to your needs promptly and efficiently

      10. The Patient Account Representative that calls on your office is knowledgeable and efficient

      11. You would use Respira Medical again and/or recommend us for medical supplies and medical equipment services